We Operate with Unwavering Honesty & Integrity
Tshianeo Holdings is an Insurance Brokerage Firm which offers Short-term and Long-term Insurance Advisory and Intermediary Services. Our company has been in existence for over 15 years and we have been quite successful in the Insurance brokerage space. Tshianeo Holdings obtained its license as a Financial Advisory and Intermediary Service in 2011 and registered with the Financial Sector Conduct Authority(FSCA) FSP No: 42816
We are totally committed to ensuring that we adhere to the strictest levels of integrity, honesty, professionalism and compliance to the rules and regulations laid down by the insurance markets regulatory bodies and Financial Sector Conduct Authority(FSCA). Our Compliance Officer is MM Legal & Compliance so as to ensure that compliance forms a cornerstone of our company.
Advice
We will keep your best interest in mind because we want to build a long-term relationship with you as a client. Since we are obligated to push products from any insurance company, you can trust us that we’ll offer honest, impartial advice to guide you to the right policy from the right insurer.
Claims
Making a claim can be stressful. We also want to know when things will be fixed. Our team knows the claims process and will help you navigate the sometimes-complicated process of claims resolution. We will work on your behalf, communicate with the insurance company, and help to get things resolved as quickly as possible. We are pleased to help.
Save Money
Believe it or not, there’s no extra cost to you for all the extra services provided by us —in fact, we can even help you see substantial savings! Insurance companies view clients who go through us as lower risk, since they’re more likely to be insured for the proper amount of coverage and less likely to make unnecessary claims so they’re able to offer discounted premiums to our clients.
Instead of charging you additional fees, we earn our commission through the insurance company that we place your business with. There’s no financial incentive for us to pick one provider over another, so you can rest assured that we will find you the fairest price.
Time Saving
It’s important to shop around for a home or car policy—how else will you know what options are out there? But doing your own research can be overwhelming, not to mention time-consuming. With our support as your insurance broker, the process becomes much easier. We’ll do the legwork when it comes to comparing quotes and coverage from different insurers, so you can focus on living your life. Plus, if you have an inquiry or need to file a claim, we are just a phone call or email away. We’ll stay ahead of the curve to make sure your policy is always up-to-date, and advocate for you every step of the way in the event of a claim.
Insurance Expertise
It’s important to shop around for a home or car policy—how else will you know what options are out there? But doing your own research can be overwhelming, not to mention time-consuming. With our support as your insurance broker, the process becomes much easier. We’ll do the legwork when it comes to comparing quotes and coverage from different insurers, so you can focus on living your life. Plus, if you have an inquiry or need to file a claim, we are just a phone call or email away. We’ll stay ahead of the curve to make sure your policy is always up-to-date, and advocate for you every step of the way in the event of a claim.
Continuous Care
Let’s face it: most of our clients aren’t insurance experts. That’s why reaching out to us is a good idea. With extensive training and experience, our team have the knowledge and expertise needed to support you with all your insurance needs and answer any questions you may have. They’ll get to know your background and unique needs, to not only find you the right coverage, but also help you manage your risks and understand the ins and outs of your policy.
Prompt And Personal Attention
Have you recently been in contact with one of your service providers? Let’s say a telecom company or a bank. You may have noticed being put on hold immediately with a frustrating repetitive message trying to assure that you are a valued customer and call volumes are higher than normal yet again, and someone will be with you… eventually. When someone finally answers they are a complete stranger not knowing you, your situation or your history every time you call. You are not alone if this type of service makes you feel unappreciated and undervalued or just another number to these big corporations instead of a truly valued client.
At Tshianeo Holdings we are entirely different. We are proud of our prompt and personal service. Each time a client contacts us with a claim, a question, an insurance change or a new insurance need, the customer is served personally and promptly.